Mon - Fri 09:00 - 17:00 / Sat-Sun 09:00 - 18:00 01702 353547 / 07752 881415info@royalecarers.com / d.dokpoh@nhs.net
Mon - Fri 09:00 - 17:00 / Sat-Sun 09:00 - 18:00 01702 353547 / 07752 881415info@royalecarers.com / d.dokpoh@nhs.net
Person-Centred
Domiciliary Care
Trusted By
500+ Clients
Top Rated
Care Agency In Southend

Manager - Quality Assurance & Operations

Janet Lindsay

Meet Janet Lindsay who has over six years experience in adult social care and a Level 5 Diploma in Leadership and Management for Adult Care. Janet is an accomplished manager and leads quality assurance, office management and operations across our services with a strong foundation in Business Management, showcasing her exceptional organisational aptitude and natural leadership talents. She oversees our audit and governance systems spanning care planning, medication, safeguarding and incident review turning what we learn into measurable improvement, while supporting our frontline teams to deliver care that is safe, effective and genuinely person-centred.

  • Female
  • English, Ghanaian
  • 01702-353547
  • doris.dokpoh@royalecarers.co.uk
  • Rear Of 130 Hobelythick Lane

Biography

Janet is a seasoned manager with a background in Business Management, leveraging her exceptional organisational skills and leadership acumen. Her expertise at streamlining workflows to optimise processes, cultivating teamwork, and enhancing operational efficiency is a testament to her dedication. Janet garners admiration for her approachability and adeptness in problem-solving and tackling challenges.

Janet has become a respected figure among colleagues for her dedication and professionalism. Her career has been shaped by a genuine commitment to improving the lives of the people we support. Over more than six years in the sector, she has worked across frontline and management roles, gaining a deep, first-hand understanding of what good care really looks like and what it takes to deliver it consistently. Holding a Level 5 Diploma in Leadership and Management for Adult Care, and a Business degree, allows Janet to bring both professional expertise and a practical, hands-on approach to quality and operations. She is passionate about person-centred care, staff development and continuous improvement, and takes pride in building services where people feel safe, respected and genuinely cared for. Outside of work, Janet loves to engage with community projects and outreach programmes aimed at improving life outcomes of the vulnerable in society.