Domiciliary Care

Domiciliary Care in Southend-on-Sea

Royale Carers provides professional domiciliary care across Southend-on-Sea, Westcliff-on-Sea, Leigh-on-Sea, and the surrounding Essex area. Founded in 2010 by Doris Dokpoh, we are a family-run home care agency trusted by over 500 families and commissioned by Southend City Council to deliver care packages across the borough. We are CQC rated Good.

Unlike large national chains, we match you with a small, consistent team of carers so you see the same familiar faces at every visit — not a different stranger each day. Every carer is DBS checked, trained in-house, and supervised by senior staff. We do not use agency workers.

Our Domiciliary Care Services

Our home care services are built around your individual needs and daily routine. We provide:

• Personal care — help with washing, bathing, dressing, and grooming delivered with dignity and respect
• Medication support — prompting, administering, and managing your medication safely
• Meal preparation — planning and cooking nutritious meals suited to your dietary needs
• Mobility assistance — help getting in and out of bed, moving around your home, and transfers
• Companionship — regular visits from carers who know you, reducing loneliness and isolation
• Dementia care — specialist support for people living with dementia, provided by trained carers
• Live-in care — round-the-clock support for those who need full-time care at home
• Palliative and end-of-life care — compassionate support allowing your loved one to remain at home

Why Choose Royale Carers for Home Care in Southend?

Families across Southend-on-Sea choose us because we are local, consistent, and genuinely care. Doris still answers the phone — there are no call centres. When you contact us, we visit your home to understand exactly what support you need, and we build a care plan around your life, not around our schedule.

We work closely with local GPs, district nurses, pharmacies, and community organisations across Southend to ensure your care is coordinated and joined up. As a provider on the Southend City Council Care at Home Framework, we meet the standards required by the local authority for publicly funded care.

How to Arrange Domiciliary Care

Getting started is simple. Call Doris directly on 01702 353547 or 07752 881415 for an initial chat. We will arrange a free, no-obligation home visit to assess your needs and explain how we can help. There is no hard sell — we will tell you honestly whether we are the right fit.

We support both privately funded clients and those receiving care through Southend City Council. If you are unsure about funding, we can help point you in the right direction.